A Framework for Good Practice in Voluntary ESOL
This document is intended primarily for those working in, and with, the voluntary sector in the field of ESOL (English for Speakers of Other Languages). It provides a set of principles of good practice, together with case studies for illustration. NATECLA hopes it will also inform policy makers and funders charged with integrating the work of volunteers into a national approach for those with languages other than English who seek to become active citizens in England.
We celebrate the way in which voluntary organisations have grown and tailored their work to fit with local needs and resources and we feel that there is now a need and a desire to agree on and to share best practice amongst us. This will hopefully be of use both to newer organisations and to those which are well-established but reviewing their practice.